For all the tests packages that are bought and paid for on this site, the following policy is applicable for refund of the fee that you pay for it:
All transactions, for which the test packages not delivered within the specified time duration and where we have received payment confirmation from the payment gateway, will be refunded to your bank account with immediate effect. In case user wish to take refund, it will be refunded on demand to the same account from where the amount was deducted.
However, for cases where you have received a success confirmation but not received the test packages or any other case, you are welcome to log a complaint by sending us an e-mail at firstname.lastname@example.org. We request you to fill all the relevant and mandatory fields asked at contact us page to help us serve you better.
Kindly note, you are responsible for the test packages that you purchase for and all charges that result from those purchases. Career Lift is not responsible for any incorrect transactions.